Testimonials

Why do people love New York Style Optometry?

“Great place! They got me in last minute, appt was on time, parking was easy too. Everyone is really friendly and I had the best optimist ever. She was so sweet, really cared, and explained my issues in detail. I felt like they took to time with me. It is also newly remodeled and very nice selection of glasses!”

-Rena S.

Yelp

“This review is long overdue… but I had to just recommend New York Style Optometry. Dr. Chae and her staff were so attentive and mindful of my first time having to wear glasses. And the two girls that helped me take the pre eye exam, and then select my frames were friendly and super patient. I finally was able to find the perfect frames and within a week received them. I’ll be back by the end of the year!”

– Adriana S.

Yelp

“Great location, amazing staffs, the doctor and everyone were super friendly and helpful. They took the time to explain everything to me about the style of my glasses and what my insurance covers. They have alot of great glasses for everyone. Def would recommend to my friends and family.”

-Bryan A.

Yelp

“I have been going to New York Style Optometry/Dr. Chae since 2008. I have always found her and her staff very kind, friendly, accommodating, and professional. Dr. Chae is a very skilled, knowledgeable, and reasonable person and optometrist, and has earned my respect throughout the years that I have been her patient. I highly recommend her as your next optometrist!”

– Marifi M.

Yelp

“I’ve been coming to New York Optometry for a while now! Had it not been for Dr. Chae, I would have never found out I had retinal detachment. A year later, both eyes are on the mend and I just came back to her for a contact in my right eye. Thankfully, my visit is always quick and painless and I leave with 100% satisfaction!”

– Cinthia C.

Google

“I have been going to New York Style Optometry/Dr. Chae since 2008. I have always found her and her staff very kind, friendly, accommodating, and professional. Dr. Chae is a very skilled, knowledgeable, and reasonable person and optometrist, and has earned my respect throughout the years that I have been her patient. I highly recommend her as your next optometrist!”

– Marifi M.

Yelp

“Both times I’ve gone, they are amazing! If you’ve worn glasses as long as I have, you know how frustrating it can be to navigate your vision insurance – what’s covered, how much certain brands of frames are vs. others, the types of lenses, etc. Here, when you finish with your exam they have a file all prepared for you with what’s covered and point out the locations of different frames, and are great at helping you select a stylish fit that’s within your budget as well as determine what coatings, lens thickness etc. works for you. Their customer service is so detailed they will also point out nuances you wouldn’t think about – like that if you have a heavy prescription, a certain type or size frame may not work well with the lens thickness. COVID precautions were also the best out of anywhere I have been – temperature scanning, required hand washing, and more (note that they ask you to limit the number of frames you try on to 7-10 since they have to sanitize them).”

-L Clay

Google

“Got both my glasses and contact lens prescriptions renewed the other day! Both Dr. Chae and her assistant (I didn’t catch her name, but she spoke Spanish) were amazingly helpful and friendly! The entire process took a little over an hour? Super efficient! Also, I called the same morning and they were able to fit me in the afternoon! Definitely recommend this place! Prices were great and so is the service!”

-Maggie S.

Yelp

“They are so nice and so professional. Even though I am on Medical I was treated like a queen. Honestly, I see better out of these glasses than I ever have. The prescription was absolutely perfect! I recommend this office 100% without reservation!”

-Chris O.

Google

“This place is a gem! Everyone from the receptionist to the Dr. herself were amazing! I highly recommend this location for your eye health care needs. Staff is extremely helpful! As someone who takes their eye health care very seriously, I am very grateful to have found Dr. Chae’s practice. I called in early today hoping to get an appointment and was very surprised with how accommodating their schedule was. With this rain going on I quickly called and asked if there was a later appointment. Which I was happily given, thanks! Leandra was amazing, explaining everything very thoroughly. She has so much patience and did not mind redoing some of the tests. She also did not make me feel rushed as I was looking for frames. And like I mentioned above, she went over all the pricing thoroughly. Dr. Chae is kind and patient. She is very knowledgeable and I was very impressed by how well she knew her field. She kindly explained what was going on with my vision and offered some great advice. I learned a lot during my exam with her and am very appreciative of that. I highly recommend coming here, pricing is great, they have a huge selection of frames. As someone who knows the value of a good pair of prescription glasses, they will guide you in the right direction. They do not try to upsell you and only recommend what they feel is in your best interest. Can’t wait to get my glasses! Thank you to the whole staff.”

-David S.

Yelp

“Dr. Chae is amazing! I rarely post reviews, but Dr. Chae deserves all the recognition. Not only were here staff friendly and attentive, but Dr. Chae herself was also very patient and knowledgeable. I got both an eye exam and contacts fitting exam. She took the time to listen to my concerns and based on her recommendations; you know that she is an expert in the field. Thankful to have found an optometrist that I can trust! I live in LA, but the trek is definitely worth the drive! Will be coming to her in the future!”

-Wen-Yu Chou

Google

“I love Dr. Chae and her entire staff! I have been going there for at least 5 years now and they never ever disappoint! They have an excellent selection for faces and styles of all kinds, although I am partial to their designer choices (especially the Persol and Chanel.) I’m Korean so I have a rounder face and a button nose, and they are so great at helping me find glasses that fit me. My entire family now goes to Dr. Chae and we all have bought glasses and sunglasses from her. I 100% wholeheartedly recommend this place!”

-Stacy A.

Google

“Great crew, great service, the biggest eyeglasses selection in the valley and reasonable price tags for everything! I definitely found the store I’ll visit for everything I need when it comes to Eyewear. And again, the costomer service is 10/10 , thank you so much!!”

– Oz P.

Yelp

“Went in for an eye exam & to get fitted for contacts & glasses. Dr. Chae & her team are personable, thorough & incredibly helpful. They have a great selection of frames including designer frames at a great price. And actually spent time helping me find the best frames for my face. Would definitely recommend to my family & friends & I look forward to coming back for my next eye exam! Thanks Dr. Chae.”

– Ryan K.

Yelp

“They called me back after some of the paperwork I submitted needed further tests and scheduled an appointment for me, I previously left a bad review I might have judged the dr. there too quickly, they were still nice after my previous review and I really appreciate that, just for them reading reviews and addressing complaints means something to me!”

– Yousef H.

Yelp

“Dr. Chae is so kind and awesome! I got a trial of contacts here, and a pair of Armani glasses and they look sweet! A wide variety of glasses, including Asian fit, and a very professional staff! couldn’t recommend anyone more!”

– Nhan N.

Yelp

“I love Dr. Chae and her entire staff! I have been going there for years now and they never ever disappoint! They have an excellent selection for faces and styles of all kinds, although I am partial to their designer choices (especially the Persols.) I’m Korean so I have a rounder face and a button nose, and they are so great at helping me find glasses that fit me. I also have severe astigmatism and near sightedness and I love that I can trust Dr. Chae with my eyes. She is always so warm, kind, professional, and goes out of her way to serve her customers. My entire family now goes to Dr. Chae and we all have bought glasses and sunglasses from her. I wholeheartedly recommend this place!”

– Stacy N.

Yelp

“Dr. Chae is the most amazing, caring, and knowledgeable optometrist you could ever ask for! She is so incredibly sweet and helpful, and her staff is super competent and also really sweet and helpful. The one-star reviews are ridiculous. I can’t possibly imagine any of those scenarios ever happening at this office! Everyone has never been anything but incredible to me and the other customers in the store while I’ve been there! I just went in for another visit today and my exam was easy, comfortable, and fun as always! Dr. Chae did everything she could for me so I could afford the glasses I really wanted. I can’t thank her enough! She is really amazing!!!”

– Yuan N.

Yelp

“So, the time finally came when I had to go get an eye exam (getting old is not fun). Searched through my insurance to see who I could see and NY Style came up (1 star by default). After reading some reviews & checking to see that it’s pretty close to my work, I set an appointment. For the next day. Great, that I could be accommodated so quickly (2 stars). Was greeted immediately upon walking in & filled out my form – note: one form, yes! – and waited a few more mins to begin the easy part of the visual exam. At this point, I mentioned that I did not want my eyes dilated for that part and was told, “No problem. There is another option if you want to check your eyes, but you don’t have to do it if you’re not comfortable”. Um, elevated to 3 stars at this point. Thank you Abigail for not pressuring me or making me feel like a bad patient! Finally met Dr. Chae, and she is great. I mean that. Really down to earth, funny, smart, and explains it all. Plus, she double checked my insurance to see what would be my best bet as far as getting glasses (4 stars). After the exam, both Dr. Chae & Abigail made the horror of choosing glasses super easy. Really. I was done within 20 mins (5 stars).
If you’re in the valley, this is a great place. Plus, the Korean grocery store next door is amazing and worth a field trip in itself. Cheers!”

– Nat X.

Yelp

“The person who helped me (Leondra) was super nice and helpful. She was patient with me and I never felt rushed or anything. I love when the workers are patient and friendly. They make you feel much more relaxed. She pretty much took me around the store and showed me the different brands and frame shapes. I tried on Versace, Ray Bans, Prada, Tory Burch, and Salvatore Ferragamo.”

– Dania Isamar L.

Yelp

“It’s hard to price since if you have insurance, you’ll pay different than the retail sticker, etc…with my insurance, everything from services to glasses were comparable to other places.

I would absolutely recommend this location for your eye care and they now have two new customers that will be back.”

– Lynn L.

Yelp

“New York Style Optometry is class A. Their facility is clean and crisp, and their customer service is professional with a very knowledgeable staff. Dr. Chae is so very personable that you forget you’re talking to a professional. My experience was awesome. I purchased the latest Channel prescription frames and they are gorgeous! I wish I could post a picture but I won’t get them for 2 weeks. Very pleased consumer here.”

– Chery L.

Yelp

“I would definitely recommend this place to other people! They take ANY type of insurance (I believe) as my girl has had multiple types throughout the years and they’ve been good with it. Frames are extremely cheap and below market price for some, actually!”

– John V.

Yelp

“The facility is extremely clean and has great natural lighting. There is an extensive selection of frames and color contacts to choose from. Some ladies love their handbags and shoes. I love my Chanel and Miu Miu glasses! Tonight I picked out a pair of Dita sunglasses and Dita eyeglass frames to add to my collection. (Dr. Chae, please don’t tell my mom I splurged-lol) I have been going to Dr. Chae for years and don’t trust anyone else. So, go get your eyes checked, eat Korean BBQ, and get your groceries at the Korean Market. Now that sounds like a triple threat. Thank you Dr. Chae for your dedication to serving our community. YOU ARE THE BEST!”

– Nat K.

Yelp