Last Updated: April 21, 2025
Company Name: New York Style Optometry
Address: 17631 Sherman Way, Van Nuys, CA 91406
Contact: (818) 705-1001 | [email protected]
1. Acceptance of Terms
By accessing or using our website or services, including scheduling appointments, communicating via text or phone, or purchasing products, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
2. Services Provided
New York Style Optometry offers comprehensive eye care services including exams, glasses and contact lens fittings, and optical product sales. All services are subject to availability and professional discretion.
3. Appointments & Cancellations
We require timely notice for appointment cancellations. Missed appointments or late cancellations may be subject to a fee. Please contact us at least 24 hours in advance to reschedule.
4. Communication
By providing your contact information, you consent to receive communications via phone, text message, and email related to your care, appointments, and office updates. You may opt out of non-essential communications at any time.
5. Medical Disclaimer
Information provided on our website or through any communications is for informational purposes only and should not be considered a substitute for professional medical advice. Always consult with a qualified healthcare provider regarding any medical concerns.
6. Payment & Insurance
All services must be paid in full unless prior arrangements have been made with insurance providers. You are responsible for co-pays, deductibles, or any uncovered services. We accept a range of insurance plans; please verify coverage prior to your visit.
7. Product Returns & Exchanges
Prescription products are custom and non-refundable once dispensed. Defective products may be eligible for exchange. Please contact our office within 14 days for assistance.
8. Website Content
All content on our website is owned or licensed by New York Style Optometry and may not be reused without written permission. We do our best to ensure accuracy, but we are not responsible for typographical or informational errors.
9. Limitation of Liability
To the fullest extent permitted by law, New York Style Optometry shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our services or website.
10. Modifications
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our services after changes constitutes acceptance of those changes.
11. Governing Law
These Terms and Conditions are governed by the laws of the State of California. Any disputes will be handled in the appropriate courts within Los Angeles County, California.
12. Contact Us
For questions regarding these Terms and Conditions, please contact us at:
Email: [email protected]
Phone: (818) 705-1001
SMS Terms and Conditions
1. New York Style Optometry
2. We send text messages regarding general customer service, reminders and follow-ups, account notifications, delivery and order notifications, collecting feedback, and collecting reviews.
3. You can cancel the SMS service at any time. Simply text “STOP” to the number provided. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
4. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to
5. Carriers are not liable for delayed or undelivered messages.
6. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
7. For privacy-related inquiries, please refer to our privacy policy:
https://newyorkstyleoptometry.com/privacy-policy